Mbta driver is fired for using cellphone at time of. Residents can submit complaints, comments and ask questions through the mbtas customer support website. A bus lane was created on washington st, in roslindale to easy up traffic on that route, but what was the since of creating a bus on lane when the drivers will not stop. Some customers who attend our outreach events tell me about unfortunate incidents involving aar. A blind passenger who accidentally entered through the back door of a bus griped. Dubose, i am writing to complain about an extremely unpleasant trip i just had on route 501, bus number 0222, inbound, arriving at lincoln and beach streets at 8. Write attn followed by the transportation directors name. Please remember to thank your driver and to maintain a safe social distance. A sample of bad bus driver behavior is provided to help guide a personal transportation complaint letter. Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions or nay other abnormal conditions that impair service or safety. Official website of the mbta schedules, maps, and fare information for greater bostons public transportation system, including subway, commuter rail, bus. Bus driver full time current employee boston, ma april 1, 2019 making it to work on time every day is the secret for a long career at the mbta. Your comments have been sent to our customer support team.
Work any and all shifts andor locations as assigned or directed. Mar 31, 2020 a customer is defined as an employer or agent of an employer that pays for access to our services for the purpose of posting job solicitations, recruitment, hiring, onboarding personnel, performance monitoring, training, or other applicable hr services provided by us. Official website of the mbta schedules, maps, and fare information for greater bostons public transportation system, including subway, commuter rail, bus routes, and boat lines. The driver stayed off the bus about 30 seconds to one minute, and he was talking and.
If you are a customer that holds a separately negotiated commercial. Angry bus driver wants to show me his toy blocks mbta. How to complain effectively by eunice poku, outreach and public information coordinator. Mbta driver is fired for using cellphone at time of mattapan. Subscribe to my free weekly newsletter youll be the first to know when i add new printable documents and templates to the network of sites. The mbta bus system transports over 450,000 passengers to more than 51 municipalities in the greater boston metro area on weekdays alone, and its expansive. That rule change came after a bus crash left an mbta bus dangling over. Trimet relies on complaints, trust with cell phonecarrying operators. The mbta purchased bus routes in the outer suburbs to the north and south from the eastern massachusetts street railway in 1968. I have taken the buses 23 to dudley station, starting from ashmont station.
Angry bus driver wants to show me his toy blocks mbta youtube. Ability to effectively communicate with customers, employees, and vendors. The mbta tonight announced its adding additional morning service on the blue line and more service throughout the day on the green lines e branch and the 7 bus from south boston, following complaints today that service reductions went too far and led to riders being forced to crowd together at a time when thats the last thing they should be doing. Aug 04, 2011 passenger trys to get on bus, he doesnt have enuff the driver kicks him off, i start recording when the driver makes fun of the passenger doesnt have a job. The mta aims to provide customers with the best possible service, and we want to hear from you about your travel experience in our system. Mbta bus driver fired over use of cellphone the boston globe. If your driver hasnt arrived after 15 minutes, please call the ride access. If youve notice that the mbta is having a better bus service meeting but is not dong the same for the ride. Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions or. The mbta will not tolerate retaliation toward or intimidation of a ride customer for filing a complaint or concern of any kind. Up until 1964, the system was named the metropolitan transit authority mta.
Contact the mbta customer support team and view additional contact numbers for the transit police. I have complained on numerous occasions about bus drivers not stopping to pick up passengers. That he is upset in taking everyone in the buses at that time, even when he knows theres no more space to fit more passenger. If your driver hasnt arrived after 15 minutes, please call the ride access center. When assigning bus stops, the transportation department considers student safety and operating the most efficient routes possible. Feb 25, 2020 massachusetts bay transportation authority mbta hourly rate get a free salary comparison based on job title, skills, experience and education. Call 8773372017 and press 8, to speak with a representative who handles paratransit issues from 9. Quincy man charged with trying to stab bus driver quincy, ma dennison drew, 25, was arrested and faces a charge of assault by means of. Massachusetts bay transportation authority bus driver. Massachusetts bay transportation authority cptdb wiki. Touch device users, explore by touch or with swipe gestures. If you see something, say something mbta transit police mbta. Contact the transportation director of your school district by phone.
Mail a formal copy of the complaint into the school district as well. Successful completion of the required probationary period of 120 working days. He did not bring a cellphone to the job, which is now banned, and he did not talk on one while driving. If you think the bps has made a mistake in the placement of your childs bus stop, contact the transportation department. The massachusetts bay transportation authority is the public agency responsible for operating. Sometimes the transit master on the bus can stop functioning due to how late the bus is and it stop tracking the time on the route for you to see. In most cases, school bus stops are located within 12 mile of a students home. Mbta driver is fired for using cellphone at time of mattapan trolley crash. One week after submitting her complaint to the mbta, megan. The bus could have been taken off the route due to being disabled or dispatch could have asked the bus to start another routedetour due to unfortunate circumstances. Jun, 2009 the bus driver thought he found a loophole in the mbta s new ban on operators using cellphones. Both local and express bus service is operated, along with subway, light rail and ferry service. It could have been a very costly day after christmas for one t rider named carolyn.
Mbta bus driver suspended for doing what probably every school bus driver, ever, has dreamed of doing by adamg on tue, 01112011 6. Modern up to date equipment, no bosses on your butt. Massachusetts bay transportation authority mbta hourly. Saturday, transit police officers responded to the middlesex turnpike in burlington for a report of an assault on an mbta bus driver. In addition, we license all intrastate massachusettsbased motor bus companies. Massachusetts bay transportation authority mbta hourly rate get a free salary comparison based on job title, skills, experience and education. But unlike the hulk, if you ask him if his bus is boarding, hell get angry and transform into a child. With 1,050 buses that span over 177 different routes, the mbtas bus system accounts for just over 32% of the total mbta ridership across subway, commuter rail, bus, and ferry systems. Tell him about your bus driver, what the driver is doing wrong and how you would like to see the situation corrected. Kyle, had a very unsettling encounter with an mbta bus driver in cambridge. Criticism of mbtas rides for the disabled soars the. In addition, they have hired four drivers since september and changed some of its policies to reduce cancellations. The mbta is the largest consumer of electricity in massachusetts, and the secondlargest land owner after the.
The urban ring is a project of the massachusetts bay transportation authority and the commonwealth of massachusetts, to develop new public transportation routes that would provide improved circumferential connections among many existing transit lines that project radially from downtown boston, allowing easier travel between locations outside of. Some routes are for local transport within the city. Transportation transportation faqs boston public schools. That is, until mbta bus driver dank combs got involved and went out of his way to offer a helping hand to a customer in need. After complaints from many riders and business groups, the governor proposed. We obtained hundreds of pages of nj transit complaints. To my dismay, many of them have not submitted their complaints to mta new york city transit. Massachusetts bay transportation authority wikipedia.
Passenger trys to get on bus, he doesnt have enuff the driver kicks him off, i start recording when the driver makes fun of the passenger doesnt have a job. A safe ride is the top priority at the t, and a new bus simulator is helping bus drivers put safety first by recreating the challenges they encounter on the streets in and around boston. Massachusetts bay transportation agency mbta samsara. Sep 06, 2017 quincy man charged with trying to stab bus driver quincy, ma dennison drew, 25, was arrested and faces a charge of assault by means of a dangerous weapon, according to mbta transit police. How to report bad mbta behavior last week, avid boston biker megan and her husband, kyle, had a very unsettling encounter with an mbta bus driver in cambridge. Please use one of the following methods to share your comments, commendations, or complaints with us. The male driver allegedly was making loud rude comments, saying ooh, aah etc. The bus driver thought he found a loophole in the mbtas new ban on operators using cellphones. If you submit a complaint, the ride will investigate it and respond. This includes full and parttime bus drivers, motorpersons and streetcar motorpersons, full and parttime train. We had an issue submitting your feedback please call us at the main hotline below, or try again in a few minutes. How can i make a complaint or comment about the mbta. The transportation oversight division regulates the rates and practices of common carriers used to transport passengers and property, including trucks, railways, buses, household moving companies, towing companies, and hazardous waste companies.
A blind passenger who accidentally entered through the back door of. If playback doesnt begin shortly, try restarting your. The most critical function of the division is public safety. Mbta bus driver suspended for doing what probably every. Massachusetts bay transportation authority mbta hourly pay. Mbta driver passing passengers i have complained on numerous occasions about bus drivers not stopping to pick up passengers. Massachusetts bay transportation authority abbreviated to mbta and referred to as the t operates transit service in greater boston, massachusetts. Availability to work twenty four 24 hours per day, seven 7 days per week. The ride welcomes your suggestions, compliments, and complaints.
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